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Ivanti Cloud Status

2021.1 Upgrade
a19 UAT Test Script Module | Service Update
Domain "Saasit.com" ADFS/SAML certificate expiring 27-Feb-2021 : ACTION REQUIRED - ORE & NVA Customers
February 2021 Security Updates - ORE STG
Rackspace Hosted mailboxes - Inbound and Outbound Issue
Ivanti Asset Scanner Role NOT Available
Ivanti HEAT 2020.4 Service Update #2

Ivanti to Acquire Cherwell

This is exciting news! Looking forward to reconnect with former Bendata/Frontrage HEAT Employees that went to the dark side and joined Cherwell! As well as former Change Control / Burntsand and present Avante Solutions / Kifinti Solutions Consultants! READ MORE

Ivanti HEAT Consultant | Since 1996

www.IvantiConsultant.com

a19 Consulting | Best Practice System Status

2021.1 Upgrade April 3, 2021
Apr 3, 18:37 GMT+07:00Completed - The scheduled maintenance has been completed.Apr 3, 13:03 GMT+07:00In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 3, 12:35 GMT+07:00Scheduled - Ivanti will be undergoing scheduled ORE PRD upgrade at this time. During the noted period, PRD tenants will be offline and una […]
a19 UAT Test Script Module | Service Update March 18, 2021
Mar 19, 01:00 GMT+07:00Completed - The scheduled maintenance has been completed.Mar 19, 00:00 GMT+07:00In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 3, 10:28 GMT+07:00Update - We will be undergoing scheduled maintenance during this time.Mar 3, 10:27 GMT+07:00Scheduled - We will be conducting routine ma […]
Domain "Saasit.com" ADFS/SAML certificate expiring 27-Feb-2021 : ACTION REQUIRED - ORE & NVA Customers February 25, 2021
Feb 26, 04:00 GMT+07:00Completed - The scheduled maintenance has been completed.Feb 26, 03:00 GMT+07:00In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 10, 14:24 GMT+07:00Scheduled - Dear valued customer,This message is a reminder to you and your technical teams about an upcoming change may require action […]
February 2021 Security Updates - ORE STG February 19, 2021
Feb 19, 12:30 GMT+07:00Completed - The scheduled maintenance has been completed.Feb 19, 11:31 GMT+07:00In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 19, 07:40 GMT+07:00Scheduled - Ivanti will be performing Security Updates for February 2021 on ORE STG Landscape.During the noted period, Tenants will rem […]
Rackspace Hosted mailboxes - Inbound and Outbound Issue February 18, 2021
Feb 18, 19:30 GMT+07:00Resolved - This incident affected: Ivanti Asset Manager (Asset Manager (FFT), Asset Manager (IRL), Asset Manager (NVA), Asset Manager (ORE), Asset Manager (SYD)) and Ivanti Service Manager (Service Manager (FFT), Service Manager (IRL), Service Manager (NVA), Service Manager (ORE), Service Manager (SYD)).https://status.ivanticloud.com/i […]
Ivanti Asset Scanner Role NOT Available February 8, 2021
Feb 8, 11:27 GMT+07:00Resolved - Fixed in 2020.4 SU 2.If you are still encountering an issue please use the a19 Asset Scanner Apps for Android and iOS. These apps are FREE and provide additional features and can log in with ANY role. https://www.a19consulting.com/Mobile-AppsFeb 8, 11:09 GMT+07:00Update - Updating Google App Store and Apple Store to make a19 […]
Ivanti HEAT 2020.4 Service Update #2 February 8, 2021
Feb 8, 09:45 GMT+07:00Completed - The scheduled maintenance has been completed.Noteworthy Improvements:Reset filters and List view with the new “Clear Grid Column Filter” button: Customers can now reset all saved filters and searches in the list view using the “Clear Grid column filters” button which enhance the usability of the application.Enhanced Image Co […]

Ivanti Blog

A Conversation with Chris Dancy, The World's Most Connected Human May 5, 2021
It’s that time again and our first Ivanti Insights podcast episode in the month of May and we have an exciting episode for you. I’m joined by Ivanti’s Sr. Director, Product Management, Chris Goettl and our special guest, known as “The World’s Most Connected Human,” Chris Dancy. For 25 years, Dancy has served in leadership within the technology and healthcare […]
Quick Demo: Ivanti UEM for Mobile - checkra1n Jailbreak Update for iOS 14.5 May 4, 2021
The checkm8 vulnerability and the updated checkra1n jailbreak tool are the gifts that keep on giving for Apple devices. Using Ivanti UEM for Mobile and Mobile Threat Defense, you can protect your iPhone 5S through iPhone X, iPad 5th through 7th generations, and iPad Pro 2nd generation, Apple TV 4 and 4K, and iPods up to 7th generation devices. There are also […]
Show us Your Everywhere Workplace. We'll Show You the Prizes May 3, 2021
This week's challenge: Work with a new perspective. It's all about switching up your daily view! Work from your roof, work from the pool, or work upside down. No matter how you work share your new perspective with us using #EverywhereWorkplace! It’s a brave new workplace out there. Employees are roaming free, reimagining what a workplace can look l […]
Mobile Devices are Ubiquitous, and so are Cyberattacks April 28, 2021
We all like to enjoy untethered freedom, as is shown by the incredible growth of mobile devices we use every day for business and personal activities. We use mobile devices for buying products and services, and banking and investing. We download apps that allow us to connect with our favorite businesses and socially interact with friends and relatives. Howev […]
Quick Demo: Ivanti UEM for Clients April 28, 2021
Some of the many ways that malware, including ransomware, is commonly spread is through malicious attachments to business email, unsanctioned apps downloaded from third-party app stores, drive-by downloads via phishing and pharming attacks, employing brute-force tactics using Remote Desktop Protocol (RDP), and network propagation via SMB and CIFS sharing. Em […]
Ivanti Delivers Day Zero Compatibility for iOS and iPadOS 14.5 April 26, 2021
Here at Ivanti, we are excited about iOS and iPadOS 14.5. I’m pleased to share that we offer zero-day compatibility and key feature support across the Ivanti product portfolio for the new features built into Apple’s updated OS. Apple is bringing a major change to the integration between the iPhone and the Apple Watch. iOS 14.5 introduces the ability to unloc […]
Beware of QR Code Security Risks Lurking in User Mobile Devices April 22, 2021
QR codes, those touch-free codes that look like square puzzles or mazes, seem to be everywhere these days. Gaining in popularity over the past few years, their proliferation has exploded with the onset of COVID-19 precautions. These wonder-codes make it easy for our mobile devices to quickly scan a menu, pay a bill, and find information about a product or se […]
MobileIron, Acquired by Ivanti, Named “Best Solution Partner” by Deutsche Telekom April 22, 2021
Industry recognition is always something to strive for, but when the recognition comes from a trusted partner then it means even more. At Ivanti, we’re proud to be recognized by longstanding partner, Deutsche Telekom, as a “Best Solution Partner” of the year. This was the first year that the award was handed down and represents the deep commitment to partner […]
To be or not to be? To do — or not to do — an ELP? April 21, 2021
Before I start my ramble here, let me tell you something... the day I learned how to construct a manual Effective License Position (ELP) in Excel my life gained a new purpose, and it became the biggest hobby, sport and passion ever! Those who have done manual ELPs in Excel will know that magic feeling! First, it’s hard as you scramble for the data and licens […]
Ivanti Insights Episode 6: Beyond the Tip of the QR Code Iceberg April 20, 2021
In episode six of the Ivanti Insights podcast, I sat down with our usual cast of characters, Senior Director of Product Management Chris Goettl and Vice President and Chief Security Officer Phil Richards and we discussed quick response codes or QR codes. Invented in the mid-1990s in Japan, they have gained popularity this past year as the world looked for to […]
The Global Pandemic Has Led to Unprecedented QR Code Security Challenges April 20, 2021
Over the past year, we have witnessed remarkable changes brought on by our response to a global pandemic. Along with accelerated digital transformation and the consumerization of technology, Covid-19 has birthed the everywhere workplace, where users work with any device, to connect to business-critical systems and applications. Work has become something you […]
Quick Demo: Ivanti Zero Sign-on April 20, 2021
Check out this quick demo from James Saturnio, Senior Lead Technical Market Advisor at Ivanti, to learn more about Zero Sign-on:
Patch Management is Integral for Mature Risk-based Prioritization April 15, 2021
The term ‘patch’ triggers many familiar images – affixing a rubber patch to a blown bike tire, the ubiquitous duct tape repairs of myriad objects, and so on. While these temporary fixes won’t heal the underlying cause, they are a quick and easy solution. Our applications and software frequently need patches as well, to fix bugs, security flaws and add featur […]
Statement from Nayaki Nayyar, Ivanti Chief Product Officer and President Service Management Solutions Group April 14, 2021
Regarding the issue with our Ivanti PulseSecure VPN solution A Sincere Apology: We apologize to all customers impacted by the disruption this has caused. We began working diligently on a solution as soon as we were aware of the issue to resolve. Our intent has been to remedy this quickly in the most complete way possible. Our goal is to be transparent while […]
Phishing and Ransomware: Connecting the Dots! April 13, 2021
Phishing and ransomware. Ransomware and phishing. The two are inextricably connected and are now often chained together as the most potent exploit tools in a cybercriminal’s arsenal. When these exploit tools are used effectively, cybercriminals can programmatically steal your credentials, perform a privilege escalation to take control over your mobile device […]
April Patch Tuesday 2021 April 13, 2021
Microsoft has released updates for the Windows OS, Office and O365, Exchange Server, Edge (Chromium), Visual Studio, Azure DevOps, Azure AD Web Sign-in, Azure Sphere, and many other components. A total of 110 unique vulnerabilities have been resolved this month including one Zero Day (CVE-2021-28310), and four publicly disclosed vulnerabilities (CVE-2021-284 […]
How Does Ivanti Protect Android Devices from Phishing Threats? April 12, 2021
Check out this quick 1-minute video to hear from James Saturnio, Senior Lead Technical Market Advisor, about how Ivanti can help protect Android devices from phishing.
Peace of Mind in the Everywhere Workplace April 12, 2021
Protect your brand, people and data with an end-to-end, zero trust approach At Ivanti, we make the Everywhere Workplace possible. Our solutions enable fundamental security controls based on zero trust principles and best practices from cloud to the edge. Translation: we secure all endpoints and help organizations move toward an end-to-end, passwordless acce […]
Service the Everywhere Workplace April 9, 2021
Drive outcomes with insights What if you could give employees reliably great experiences while improving outcomes across your organization? You’ve got it with Enterprise Service Management from Ivanti. It arms you with insights and actions that let you dramatically reduce resolution times and give you more time for the cool stuff you love to do. Add value to […]

Ivanti Cloud Status

Phase 3 of Migration of Frankfurt Hosted Customer to New DC May 29, 2021
THIS IS A SCHEDULED EVENT May 29, 03:00 - 07:00 UTCApr 21, 16:19 UTCUpdate - We will be undergoing scheduled maintenance during this time.Apr 11, 15:33 UTCUpdate - We will be undergoing scheduled maintenance during this time.Apr 11, 12:04 UTCScheduled - Phase 3 of the Migration of Frankfurt Hosted Customer to New DC on May 29th 3 AM UTC to May 29th 7 AM UTC. […]
Phase 1 & Phase 2 of Migration of Oregon Hosted Customer to New DC May 22, 2021
THIS IS A SCHEDULED EVENT May 22, 07:30 - 11:30 UTCApr 29, 03:57 UTCUpdate - We will be undergoing scheduled maintenance during this time.Apr 21, 16:22 UTCUpdate - We will be undergoing scheduled maintenance during this time.Apr 20, 21:10 UTCUpdate - We will be undergoing scheduled maintenance during this time.Apr 20, 02:17 UTCScheduled - Phase 1 & Phase […]
Phase 2 of Migration of Frankfurt Hosted Customer to New DC May 15, 2021
THIS IS A SCHEDULED EVENT May 15, 03:00 - 07:00 UTCApr 21, 16:19 UTCUpdate - We will be undergoing scheduled maintenance during this time.Apr 19, 19:33 UTCUpdate - We will be undergoing scheduled maintenance during this time.Apr 11, 15:29 UTCUpdate - We will be undergoing scheduled maintenance during this time.Apr 11, 11:59 UTCScheduled - Phase 2 of the Migr […]
ILO Software Release May 11, 2021
THIS IS A SCHEDULED EVENT May 11, 07:00 - 09:00 UTCMay 4, 09:08 UTCScheduled - We will be updating the License Optimizer production environment to the latest version. Details of the specific features included in this release will be made available on the Ivanti Community website. The system will be unavailable during the update window.For more information ab […]
2021.1 Service Update #1 - LDZ STG May 6, 2021
THIS IS A SCHEDULED EVENT May 6, 21:00 UTC - May 7, 01:00 UTCMay 4, 06:54 UTCScheduled - Ivanti will be performing service update on your Ivanti Service Manager tenant hosted in LDZ StagingImpactDuring the maintenance window, all tenants will remain online and available. Users may experience minor latency.Maintenance WindowStart Date/Time: May,6, 2021 21:0 […]
2021.1 Service Update #1 - NVA STG May 6, 2021
THIS IS A SCHEDULED EVENT May 6, 04:30 - 08:30 UTCMay 4, 06:17 UTCScheduled - Ivanti will be performing service update on your Ivanti Service Manager tenant hosted in NVA StagingImpactDuring the maintenance window, all tenants will remain online and available. Users may experience minor latency.Maintenance WindowStart Date/Time: May,6, 2021 4:30 UTCEnd Date/ […]
April 2021 Security Updates - FFT STG May 6, 2021
May 6, 03:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 6, 02:29 UTCScheduled - We will be performing Security Updates for April 2021 on FFT STG Landscape.During the noted period, Tenants will remain online and available. Users might experience minor latency or be logged out of their current sess […]
2021.1 Service Update #1 - IRL STG May 6, 2021
May 6, 01:00 UTCCompleted - The scheduled maintenance has been completed.May 5, 21:01 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 4, 06:13 UTCScheduled - Ivanti will be performing service update on your Ivanti Service Manager tenant hosted in IRL StagingImpactDuring the maintenance window, all ten […]
2021.1 Service Update #1 - ORE STG May 5, 2021
May 5, 08:30 UTCCompleted - The scheduled maintenance has been completed.May 5, 04:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 4, 05:43 UTCScheduled - Ivanti will be performing service update on your Ivanti Service Manager tenant hosted in ORE StagingImpactDuring the maintenance window, all ten […]
2021.1 Service Update #1 - FFZ STG May 5, 2021
May 5, 01:00 UTCCompleted - The scheduled maintenance has been completed.May 4, 21:01 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 4, 06:52 UTCScheduled - Ivanti will be performing service update on your Ivanti Service Manager tenant hosted in FFZ StagingImpactDuring the maintenance window, all ten […]
2021.1 Service Update #1 - NSZ STG May 4, 2021
May 4, 14:30 UTCCompleted - The scheduled maintenance has been completed.May 4, 10:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 3, 10:25 UTCScheduled - Ivanti will be performing service update on your Ivanti Service Manager tenant hosted in NSZ StagingImpactDuring the maintenance window, all ten […]
April 2021 Security Updates - LDX STG May 4, 2021
May 4, 08:30 UTCCompleted - The scheduled maintenance has been completed.May 4, 04:32 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 4, 04:02 UTCScheduled - We will be performing Security Updates for April 2021 on LDX STG Landscape.Please be aware that Tenants will not be available to use and Users w […]
2021.1 Service Update #1 - FFT STG May 4, 2021
May 4, 01:00 UTCCompleted - The scheduled maintenance has been completed.May 3, 21:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 3, 10:22 UTCScheduled - Ivanti will be performing service update on your Ivanti Service Manager tenant hosted in FFT StagingImpactDuring the maintenance window, all ten […]
April 2021 Security Updates - ORE STG May 3, 2021
May 3, 11:30 UTCCompleted - The scheduled maintenance has been completed.May 3, 07:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 3, 06:39 UTCScheduled - We will be performing April 2021 Security Updates on ORE STG Landscape.During the noted period, Tenants will remain online and available. Users […]
April 2021 Security Updates - IRL STG May 3, 2021
May 3, 06:30 UTCCompleted - The scheduled maintenance has been completed.May 3, 02:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 2, 20:11 UTCScheduled - We will be performing April 2021 Security Updates on IRL STG Landscape.During the noted period, Tenants will remain online and available. Users […]
April 2021 Security Updates - NVF STG/UAT May 1, 2021
May 1, 08:00 UTCCompleted - The scheduled maintenance has been completed.May 1, 04:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 30, 08:55 UTCScheduled - We will be performing Security Updates for April 2021 on NVF STG/UAT Landscape.During the noted period, Tenants will remain online and availabl […]
Phase 1 of Migration of Frankfurt Hosted Customer to New DC May 1, 2021
May 1, 07:00 UTCCompleted - The scheduled maintenance has been completed.May 1, 03:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 21, 16:18 UTCUpdate - We will be undergoing scheduled maintenance during this time.Apr 11, 15:26 UTCUpdate - We will be undergoing scheduled maintenance during this tim […]
April 2021 Security Updates - NSZ STG April 30, 2021
Apr 30, 15:00 UTCCompleted - The scheduled maintenance has been completed.Apr 30, 11:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 30, 08:50 UTCScheduled - We will be performing April 2021 Security Updates on NSZ STG Landscape.During the noted period, Tenants will remain online and available. Use […]
Service Degradation on ORE PRD April 26, 2021
Apr 26, 15:51 UTCResolved - This incident has been resolved.Apr 26, 14:40 UTCMonitoring - A fix has been implemented and we are monitoring the results.Apr 26, 14:14 UTCIdentified - The issue has been identified and a fix is being implemented.Apr 26, 13:27 UTCInvestigating - We are currently investigating this issue.

Ivanti HEAT ITSM Podcast

Introduction to Ivanti Neurons May 5, 2021
What is Edge Computing? Shift Left Paradigm? Ivanti Neurons? Nirvana vs Realistic Expectation This podcast is based on the Ivanti HEAT ITSM Blogpost found here: https://ivantiservicemanagerconsultant.wordpress.com/2021/05/05/introduction-to-ivanti-neurons/ What are your thoughts? Are you an Ivanti Neurons customer or prospect? Please share your thoughts […]
Ivanti Service Manager Consultant & Developer | Since 1996 | Worldwide
Ivanti Bar Code Scanning for Assets, Packing Slips, and more April 29, 2021
What is Barcode Scanning? How to use Bar Code Scanners with Ivanti Service and Asset Manager? What is available out of the box and how can you take your implementation to the next level with the a19 Asset Scanner Wizard? Scanning Assets with Ivanti Service Manager and Ivanti Asset Manager just got easier! No expensive clunky hardware required! All you need […]
Ivanti Service Manager Consultant & Developer | Since 1996 | Worldwide
Ivanti to Acquire Cherwell to Enable End‑to‑End Service and Asset Management April 26, 2021
This is exciting news! Looking forward to reconnect with former Bendata/Frontrage HEAT Employees that went to the dark side and joined Cherwell! As well as former Change Control / Burntsand and present Avante Solutions / Kifinti Solutions Consultants! This episode is also available as a blog post: https://ivantiservicemanagerconsultant.wordpress.com
Ivanti Service Manager Consultant & Developer | Since 1996 | Worldwide
What is User Acceptance Testing (UAT)? April 22, 2021
This Ivanti Service Manager (HEAT ISM) podcast episode focuses on UAT, Test Cases, Scripts, common UAT mistakes and problems, and how to overcome them. This is the audio portion of the video on the same subject, published September 17, 2020, that you might have seen here at https://ivantiservicemanagerconsultant.wordpress.com/2020/09/17/what-is-user-accepta […]
Ivanti Service Manager Consultant & Developer | Since 1996 | Worldwide
Ivanti Service Manager Implementation Milestones April 21, 2021
Today's Ivanti Service Manager podcast is on the topic of Ivanti Service Manager (HEAT) Milestones which are the basis of Ultimate Ivanti HEAT Implementation Success Factors! Be sure to visit my blog at https://ivantiservicemanagerconsultant.wordpress.com/ for more great content
Ivanti Service Manager Consultant & Developer | Since 1996 | Worldwide
Former Kifinti Solutions Consultant releases a19 UAT Test Scripts Module for Ivanti Best Practices System April 21, 2021
This episode is also available as a blog post: https://ivantiservicemanagerconsultant.wordpress.com Gregor, a former Kifinti Solutions Consultant, is without doubt a unique and distinctive authority in the Ivanti ITSM space with his consulting and development experience and extensive insight to best practices going back over 24 years with the HEAT and now Iv […]
Ivanti Service Manager Consultant & Developer | Since 1996 | Worldwide

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